Crystal Arts Academy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or enroll in our programs.
1. Information We Collect
We may collect information you provide directly to us, such as your name, email address, phone number, your child’s name and age, and any health or emergency information needed for class enrollment. We also collect technical information automatically, such as browser type, device type, IP address, and pages visited, through cookies and analytics tools.
2. How We Use Information
We use the information we collect to communicate with you about classes, schedule changes, and events; to process enrollment and payments; to improve our website and services; and to send promotional updates, which you may opt out of at any time.
3. Sharing Information
We do not sell your personal information. We may share information with service providers that help us operate our website, process payments, or manage scheduling, and only when required by law or to protect the safety of our students and staff.
4. Cookies & Tracking
Our website may use cookies and similar technologies to understand how visitors use the site. You can control cookies through your browser settings. Third-party widgets (such as chat or scheduling tools) may set their own cookies and are governed by their own privacy policies.
5. Data Security
We take reasonable steps to protect the information we collect from loss, misuse, or unauthorized access. However, no website or transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our services are directed to children through their parents or guardians. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child without appropriate consent, please contact us and we will delete it promptly.
7. Your Choices
You may review, update, or request deletion of your personal information by contacting us. You may also opt out of marketing emails by following the unsubscribe link in any email we send.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at (805) 300-6224 or visit us at 2248 Townsgate Rd, Westlake Village, CA 91361.